Stay Connected with your child, anytime and anywhere

Equipped with deep learning artificial intelligence, Miko 3 is a robot that understands and responds to the child’s world and instills feelings of companionship and social connection to help build confidence. Previously the functionality of the parent application was to pair a mobile phone to Miko. Our aim was to re-design the Miko parent application, by enhancing its engagement and personalisation to ensure parents stay connected to their children’s daily activities.

We facilitated remote discovery workshop with the stakeholders to gather and understand their challenges of parents using the existing app. Workshop helped us map and document the insights.
Some objectives we derived from the workshop insights were:

• Parents were not able track the the skills that the child is learning through Miko.
• Provide a seamless login experience for multiple users, such as parents and grandparents
• To help parents set goals / tasks and instil habits in their children and gamify the whole experience.
• Simplify navigation throughout the app .

After gaining a deeper understanding of the users and business requirements, we started by identifying the personas and mapping out the existing information architecture of the app. We identified the issues and restructured the information architecture keeping the personas in mind for ease of navigation throughout the app. After finalising the information architecture and user journeys with the stakeholders, we began creating the wireframes.